Annual Sustainability Report 2024

Building a better future, together!

We are proud to announce the release of Printec’s 2024 Sustainability Report, a reflection of the progress we’ve made, the values we live by, and the future we’re building together.

At Printec, our purpose goes beyond providing secure and innovative transaction technologies, it’s about creating meaningful interactions that improve everyday life and shape a better tomorrow. This year’s report is not only an overview of our initiatives and results, but also a story of responsibility, resilience, and hope.

Highlights from the report

This year’s report brings together the story of how we are shaping a better world, guided by both our strategy and by the forces influencing our sector. It showcases our 2024 ESG highlights, tracking progress across our sustainability roadmap and illustrating the ways innovation is shaping our work: from customer-centered services to advanced IT-managed solutions. It also presents how we are building stronger partnerships, managing our supply chain responsibly, and reinforcing our commitment to governance, risk management, and resilience in the face of disruption. Just as importantly, it reflects the steps we have taken to support our people, foster engagement, and live our culture of transparency and continuous improvement.

A year of sustainable growth

2024 was a milestone year for Printec. The launch of our Independent ATM Network with Piraeus Bank through our new company, Cashflex, marked a bold investment in innovative business models, expanding access, creating value for partners, and setting new standards in financial services.

We further strengthened our financial position with increased revenue, strong recurring income, and improved operational efficiency, reflected in higher adjusted EBITDA.

Our employee engagement program, Be Heard, entered its fourth cycle, deepening feedback and connection across the organization, and reinforcing our shared purpose.

Sustainability remains at the core of how we operate. Long before ESG reporting was a requirement, we embedded transparency, accountability, and responsibility into our decision-making. For us, sustainability is fundamental to building trust and creating long-term value.

As our CEO, Marina Mavrommati, reflects:

“True sustainability is not just about doing well. It’s about doing what’s right, together. Beyond the numbers, this report reflects a culture we are proud of. A culture of responsibility, transparency, and continuous improvement.”

Guided by principles, driven by purpose

Our journey is inspired by the principles that define who we are: life, smile, respect, freedom, hope, balance, and kindness. These values are woven into every decision we make: designing solutions that make life easier and more inclusive, showing respect to people, partners, and the planet, creating freedom through seamless access to services, and acting with kindness while carrying hope for a better future. Every interaction, digital or human, is an opportunity to make a positive impact.

As we share our 2024 Sustainability Report, we remain committed to creating long-term value, through innovation, accountability, and collective action. The journey toward a sustainable future is ongoing, and every step forward is one we take together, with our people, partners, customers, and communities.

We invite you to explore the report and discover how we are shaping a more inclusive, responsible, and sustainable future.